2024-4-28 14:56:09

First Come First Served! I located a truck at Newm...

First Come First Served! I located a truck at Newmarket Nissan I was very interested in buying. I sent them a message online to contact me and On Wednesday night David (last name unknown) returns the message. We briefly discuss the vehicle and make arrangements to book an appointment. I tell him Im an hour and half away but can make arrangements to get there Saturday At 11am. I make arrangements for staff to cover me on the farm and set an uber up to pick up my son from Akido at 12noon. Fill my truck with gas and jump on the 407 toll road to go meet David at my appointment. Im 10 minutues from my appointment and David calls and tells me the truck I was coming to see just sold!. Ok, I get it. They are in the business of selling vehicles, but why would they make an appointment?. Clearly they dont care about relationship building because talking to Dave gave me no advantage and the meaning of an appointment is worthless. I may as well have just showed up and talked to the first sales person hovering in the parking lot. Had they asked or warned me they were going to continue to sell this vehicle and the appointment was meaningless and put a deposit down I would have done that. I was limited on time and had a 3 hour return travel with 407 fees. What do I want from Newmarket Nissan? Absolutely Nothing! They dont stand out from any of the other dealers, made me feel like a putz for thinking they had integrity and wasted my day. Please keep this in mind if you have to buy from Newmarket Nissan. Have A Great Day!

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