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Carol Geyer

2023-11-15 22:10:46

I recently had an experience with a company that p...

I recently had an experience with a company that provides electric services for my home. I found their website to be informative and easy to navigate, which I appreciated. However, I encountered some challenges when trying to schedule a service appointment. The process seemed a bit disorganized, and communication was not as clear as I would have liked. On the positive side, the technician who came to my home was friendly and professional, and the work was completed satisfactorily. Overall, my experience was average-- not exceptional, but not terrible either. I would suggest that the company work on improving their scheduling and communication processes to enhance the customer experience.

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