Orlandus Waters

Відгук на Tusko sales and service

I recently had an average experience with this com...

I recently had an average experience with this company. Their website was easy to navigate and had a decent range of products. I placed an order for a laptop and it arrived on time. The packaging was secure, and the product was in good condition. However, I encountered a problem with the laptop just a week after purchase. When I reached out to the customer service, they were responsive and willing to assist. They suggested troubleshooting steps, but unfortunately, the issue wasn't resolved. They then offered to replace the laptop or provide a refund, which was appreciated. However, the process took longer than expected, and I had to follow up multiple times to ensure progress. Overall, while the company had some positive aspects, the unresolved issue and delays in the resolution process resulted in an average experience.