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Vince Velazquez

2023-11-17 1:49:05

As a customer, I found the mortgage process with t...

As a customer, I found the mortgage process with this company to be fairly straightforward. The website was easy to navigate, and the online application was convenient. However, the communication could have been a bit more proactive, as I had to follow up multiple times to get updates on my application status. The customer service was friendly and helpful, but the overall timeline for approval and closing was longer than expected. 🏠 Overall, it was an average experience with room for improvement in terms of communication and efficiency.

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