Paratransit services
Service is absolutely awful- avoid using paratransit if at all possible
Service is awful some of the drivers are nice but arriving an hour early is not ideal, waiting outside for a ride when a place closes when you have a 3 year old is a terrible experience. The 5minute approximate is a courtesy so you don’t always get one so you have to rush to make sure you have everything you need. A few of the drivers are rude beyond belief and will berate you. The service is difficult to work with and the ride will sometimes say it’s there when it’s not and even if it’s not there that’s when your 5 minute grace period starts. If I can avoid using it I will and that’s coming from someone with severe mental/ mental health issues without a car. Wish me luck on finding or affording an alternative way to get around because I can’t do this anymore.