Про Favizone

Про компанію

Favizone is a plug&play SaaS solution that enables any retailer to build its own virtual shopping assistant on different channels (Facebook Messenger, Twitter, Google Assistant, Google Home, Telegram, Line, Wechat…). Favizone automatically analyzes and learns any products catalog. Therefore, shoppers can send any product search request using natural language messages or images and receive relevant and 1-to-1 personalized products recommendations. The virtual assistant can then interact with customers to narrow down their search through different criteria (category, price, size, color...) and to guide them to purchase the right products. Besides, frequently asked questions are answered in real-time. For any other requests, customers are connected with human operators.