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I recently used Alpha Carriers to transport some delicate items and I must say, I had a mixed experience. The website was user-friendly and informative, making it easy to understand their services. However, the actual pick-up and delivery process was a bit underwhelming. The delivery was delayed, which was a disappointment. Although the items arrived in good condition, the lack of punctuality left me a bit frustrated. On a positive note, the customer service was responsive and helpful when I reached out to them for updates on the delivery. Overall, I would rate my experience with them as average. There is definitely room for improvement in their timeliness, but their customer support team did their best to keep me informed. I might consider using them again if their delivery efficiency improves.