I recently used this company's services to find su...
I recently used this company's services to find support for my loved one, and I have to say that I had a mixed experience. While the website is user-friendly and provides a lot of helpful information, I found the process of actually getting the support we needed to be quite challenging. The initial response was prompt, but the follow-up communication could have been better. The caregivers provided were kind and attentive, but there were a few instances of miscommunication which caused some inconvenience. Overall, the service was average, and I appreciated the effort put in by the caregivers, but there's definitely room for improvement in the customer service and coordination aspects. 😕