💼 As an average customer, I recently had an experi...
💼 As an average customer, I recently had an experience with a local bank in Gainesville, GA. 👥 The website of this bank, cbtonline.com, was user-friendly and provided detailed information about their services. However, when it came to customer service, I felt it lacked the personal touch. I reached out for assistance via email 📧 and received a response after a few days, which was disappointing considering the urgency of my query. The overall banking experience was average, with nothing extraordinary to mention. On the positive side, the range of services offered was diverse, covering both personal and business needs. Despite this, there was room for improvement in terms of customer engagement and response time. If you're looking for convenience and a variety of banking options, this bank could be worth considering. However, if you value personalized customer service, it may be wise to explore other options in the area. 🏦