I recently purchased a water filtration system fro...
I recently purchased a water filtration system from universal-water.com and I have mixed feelings about the overall experience. On one hand, their website was user-friendly and informative, making it easy to browse through their products. Additionally, their customer service team was prompt in answering my inquiries and provided helpful guidance in deciding which system to choose.
However, I was a bit disappointed with the product itself. While it effectively filtered out impurities from the water, it didn't quite live up to my expectations in terms of taste. The water still had a faint aftertaste, which was a letdown considering the claims made about the system's filtration capabilities.
Furthermore, the installation process was a bit more complicated than I anticipated. The instructions provided were not explicit enough, and I had to resort to online tutorials to complete the installation.
Overall, my experience with universal-water.com was average. While their customer service and website were commendable, the product and installation process fell short of my expectations.