I recently had the opportunity to use the services...
I recently had the opportunity to use the services provided by Fortis Mobile Money, and my experience was average overall. The website was user-friendly and easy to navigate, which made it convenient to access the different features and information. However, I found the customer service to be lacking. It took a significant amount of time to get a response to my queries, and when I did, the answers were not always satisfactory. Additionally, I noticed some discrepancies in the fees and charges mentioned on the website, which caused confusion. On the positive side, the mobile app was well-designed and offered a seamless experience for basic transactions. The security measures implemented by the company were also reassuring. In conclusion, while there are areas for improvement, Fortis Mobile Money provides an average service that may need some refinement to excel in the industry.