2023-11-17 20:17:08
I recently had the opportunity to use the services...
I recently had the opportunity to use the services of Hawkins County Gas Utility and overall, I would rate my experience as average. While the website hcgas.com provided sufficient information about their services, it lacked a user-friendly interface which made navigation a bit cumbersome. Additionally, the customer service could be improved as there were delays in responding to inquiries and the staff seemed a bit indifferent in addressing concerns. However, I must commend the company on their competitive pricing and the efficiency of their gas delivery system. The technicians were professional and punctual during the installation process. Although there is room for improvement, I appreciate the reliable gas supply and the efforts made by the company to resolve issues promptly. With some enhancements in customer service and website usability, Hawkins County Gas Utility could provide an even better experience for its customers.