The mortgage process with HQMLOANS was overall sat...
The mortgage process with HQMLOANS was overall satisfactory. The website was quite user-friendly, making it easy to access information and submit necessary documents. The customer service team was responsive, although their support could have been more efficient. The interest rates offered were moderate, nothing exceptional. The approval process took a bit longer than expected, requiring more patience than desired. However, the company did follow through with their promises and eventually granted me the mortgage. I appreciate their professionalism and commitment to their customers. Overall, I would rate HQMLOANS as average, as they provided an average mortgage experience with no standout features. While they got the job done, there were room for improvements in terms of speed and rate competitiveness.
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