The water supply authority in New Jersey provides ...
The water supply authority in New Jersey provides a dependable service for the locals. Though my experience with their website, njwsa.org, was satisfactory, it lacked some user-friendly features. The content was informative but overloaded with technical jargon. It would be helpful if they could simplify the information for better understanding. Additionally, the website's layout could use improvement as it appeared cluttered, affecting the overall user experience. On the positive side, the website provided essential contact information and updates on water supply emergencies. The company seems committed to ensuring a consistent water supply, but there is room for improvement in terms of user-friendliness. They could streamline their site to make it more accessible for a wider audience. Overall, the New Jersey water supply authority delivers an average experience, but there is potential for enhancement in customer satisfaction.