2023-11-21 9:36:08
I recently purchased an appliance from Northwest A...
I recently purchased an appliance from Northwest Appliance Inc, and overall, my experience was average. The website was easy to navigate, and I found the product I was looking for without any issues. However, the checkout process was a bit confusing, and I had to contact customer support for assistance. The customer support team was helpful and resolved my issue promptly. The appliance was delivered within the promised timeframe, but unfortunately, it arrived with a small scratch on the surface. While it wasn't a major issue, I expected better quality control. On the positive side, the appliance works well and meets my expectations in terms of functionality. Overall, I would rate my experience with Northwest Appliance Inc as average. They have room for improvement in terms of their checkout process and quality control, but their customer support was responsive and helpful.