I recently opened an account with this bank and ha...
I recently opened an account with this bank and have had an average experience so far. The website is user-friendly and offers convenient online banking options. However, the customer service has been hit or miss. Some representatives are knowledgeable and helpful, while others seem overwhelmed and unresponsive. The lack of consistency is a downside for me. Additionally, I found the fee structure to be a bit confusing, with hidden charges that weren't clearly explained. Overall, it's an average experience with room for improvement.