I recently booked a vacation rental for our family...
I recently booked a vacation rental for our family trip through pasostay.com. The overall experience was average.
The website was easy to use and navigate, allowing us to browse through various options quickly. The booking process was fairly straightforward, and we received a confirmation email promptly.
Unfortunately, the rental itself did not meet our expectations. The cleanliness of the property was subpar, and there were some maintenance issues that needed attention. Although the amenities listed were available, they were not well-maintained.
The customer service was average; they did respond to our inquiries, but the assistance provided was minimal.
On a positive note, the location of the rental was convenient, close to restaurants and attractions.
In conclusion, while the booking process was smooth and the location of the rental was favorable, the overall experience was average due to cleanliness and maintenance issues. The customer service was also average, lacking in proactive assistance.