As a customer, I recently used the services of thi...
As a customer, I recently used the services of this CPA firm for my small business. I found the website to be informative and easy to navigate, which was a plus. The customer service was average, as I felt that the responses were sometimes slow and lacked the personalized touch I was hoping for. Although the quality of the financial advice provided was satisfactory, I think there is room for improvement in terms of communication and attentiveness to client needs. Overall, I would rate my experience as average. I appreciate the effort put in by the firm, but I believe there is potential for enhancing the customer experience. 😐