2023-11-11 19:53:34
I recently signed up for water services with this ...
I recently signed up for water services with this company. The sign-up process was smooth, and I appreciate the online billing option. However, I faced difficulty navigating through the website to find essential information about water conservation and bill payment. I wish they provided more educational resources to promote water-saving practices. On the positive side, the customer service was responsive and helped with my billing questions. I also received timely notifications before any maintenance work in my area. Overall, the experience was average - a mix of convenience and a need for improved website user-friendliness. Nevertheless, I'm relieved to have reliable water service. 💧🌿