I recently had the opportunity to interact with th...
I recently had the opportunity to interact with this company while searching for water analysis solutions. While I appreciated their product catalog and the range of services they offer, I found the customer support experience to be just average. The website's navigation was not the most intuitive, and I had some difficulty finding the information I needed. Additionally, the response time from the sales team was not as prompt as I had hoped. However, once I was able to connect with a representative, their knowledge and expertise were evident, and they were able to address my inquiries satisfactorily. Overall, my interaction with the company was acceptable, but there is definitely room for improvement in terms of accessibility and responsiveness for potential customers.