2023-11-10 14:37:26
As a customer who recently used the services of th...
As a customer who recently used the services of this company, I found the experience to be average. While the website was informative and easy to navigate, the communication from the company could have been more proactive. I had to follow up multiple times to get updates on the progress of my title work, which was a bit frustrating. On the positive side, the staff I interacted with were polite and professional, and they did eventually handle everything to my satisfaction. However, I do believe there is room for improvement in terms of streamlining their communication process to provide a more seamless experience for customers. Overall, the company provided a satisfactory service but has potential to enhance their customer experience.