2023-11-20 1:50:23
As a customer, my experience with this orthodontic...
As a customer, my experience with this orthodontics company has been average. The website, wertzortho.com, provides comprehensive information about their services and contact details. The layout is user-friendly and easy to navigate. The staff members are polite and professional. However, the overall wait time for appointments could be improved. While the treatments provided are effective, I have noticed that the pricing is slightly higher compared to other orthodontists in the area. Additionally, the availability of flexible payment plans could be a beneficial addition to their services. The cleanliness and hygiene of the clinic could also be better maintained. In terms of communication, the orthodontist could be more proactive in explaining the treatment plan and addressing any concerns or questions the patients may have. Overall, I would rate this company as average for their services and suggest some areas for improvement to enhance customer satisfaction.