The company website was easy to navigate, providin...
The company website was easy to navigate, providing clear and concise information about their services and facilities. The layout was simple and professional. However, I was disappointed with the lack of detailed information regarding their medical staff and qualifications. It would have been helpful to have this information readily available for patients to make informed decisions. Additionally, I found the online appointment booking system to be quite outdated and clunky, making it difficult to schedule appointments efficiently. On a positive note, the hospital's location is convenient and easily accessible with ample parking available. The overall cleanliness and upkeep of the facility were satisfactory. In terms of customer service, the staff was friendly and attentive but at times appeared overwhelmed, resulting in longer wait times. Overall, my experience with the company was average, and it could benefit from some improvements to enhance the patient experience.